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Author Topic: Market took my emeralds  (Read 166 times)

Offline TheHiddenRouge

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I saw another topic about this same thing, I spent 10 emeralds on some feathers in the "wizard" category in the modern market and I refreshed a few times because it wasn't working but now it's taken 50 emeralds.

I'm very upset about this, and I really want my emeralds back.  :(
« Last Edit: June 17, 2019, 11:50:49 PM by TheHiddenRouge »

Offline Emerald

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    • HeatherLeeHarvey.com

I'm so sorry!

I have been so busy with the kids home I haven't been online much at all. I will try and take a look and figure out what is happening and refund the emeralds. Might not get done tonight though, I don't actually remember how to do refunds and add emeralds to accounts, it has been a while since I did it last ;)

Did it give you your purchase in the end, or did the purchase fail completely?

"Imagination is the one weapon in the war against reality." -Jules de Gaultier

Offline Emerald

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    • HeatherLeeHarvey.com

I know it is very very late, but I did refund your account. I am trying to figure out the bug that caused it, but if it happens in future you will get a faster response by emailing me at heather@emeraldactivities.com

I just pop on to the site now and then to check if it is working and if there is a bunch of stuff to approve :)
"Imagination is the one weapon in the war against reality." -Jules de Gaultier