Emerald Activities Forums

Feedback => Bug Reports => Topic started by: Emerald on March 07, 2010, 05:27:43 AM

Title: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on March 07, 2010, 05:27:43 AM
Hi guys, So we finally managed to put up the new site but it still has many visual tweaks and little bugs to fix. Please be patient while we get it all working smoothly.

Also, we will be out of town for the next four days. We will do our very best to answer your questions and fix any problems as soon as we can!

Anyway, here is a list of little bugs/fixes that will be addressed as soon as we can get to it.


-Make e-mails that users get for image approval and awards look better.
-Put up contest winners from last contest.
-Add more words and phrases to the underage chat and private messaging.
-Build "help" pages.
-Make post preview look better.
-When you hit "reply" on a post, stuff looks a bit weird. We will fix it ;)
-You have to put the post subject in everytime you post. We will fix that too, lol.
-Fix messages so they say you won "treasures" not "badges" and have the message specify which maker you won them for.
-Replace missing backgrounds in makers.
-treasures say they are giving 2 pieces or 4 pieces, but really you are getting 1 piece or 2 pieces.

I'm sure there are more, and I will keep adding them as we remember ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: MissHamster on March 08, 2010, 02:08:49 AM
-When you hit "reply" on a post, stuff looks a bit weird. We will fix it ;)


I dont know if this counts as that,but  when i replied a post,it said i didn't.Is that what that one means?
Title: (it's anoying, having to constantly fill this in.... oh well!)
Post by: Ramoth on March 08, 2010, 02:45:31 PM
...but really you are getting 1 piece or 2 pieces. ...



what/where are theses peices. In the shop? i'm confused ???
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on March 09, 2010, 01:18:59 AM
The pieces I was referring to are your new treasures or "hoard". Its in your profile (you can click the pictures of yourself in the side bar thingy to get there, then click on the words "hoard". Basically, you now unlock bonus pieces for doing certain things, like making lots of pictures in one maker or colouring book. There will be lots more treasure unlockables coming soon :)

Title: yay!
Post by: Ramoth on March 09, 2010, 01:17:19 PM
Oh! ok, i know about those, i didnt know if they were the same thing or not ^^ Thx!
Title: Re: Emerald Activities Update to V4 - Known BugsHello
Post by: etcheson99 on March 11, 2010, 08:13:48 AM
Hi
Title: hi
Post by: Ramoth on March 11, 2010, 12:42:49 PM
hello! :D
Title: also...
Post by: Ramoth on March 13, 2010, 07:18:46 AM
i also found a few peices in the older makers that dont work, The bodies for the dragon maker (normal) and the legs for the Myth maker. I just thought i'd put that out there. ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on March 13, 2010, 08:57:44 AM
Thanks, I am actually working through those right now... looking for bugs and fixing them up a little. I did the first four classic makers last night, I will try to get through the dragon and myth maker today :)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Ramoth on March 15, 2010, 02:39:00 PM
k, thanks! ^^
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on March 15, 2010, 05:35:07 PM
The classic makers should all be working now... if something doesn't work right, try clearing your browser cache...

Explorer: Tools>Internet Options>Browsing History>Delete>Temporary Internet Files

Firefox: Tools>Clear Recent History>Cache

(Sometimes the browser is still using the old files instead of the new ones that we changed.) If it still doesn't work, let me know ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Ramoth on March 18, 2010, 05:28:49 PM
thanks em!  :D
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Dewdrop on September 15, 2010, 02:46:46 PM
     I don't know if this was an actual bug or just my computer being wierd. Either way I figured I should post it just in case.

     I had trouble getting in to my account just a few minuets ago. You ses I filled it out like I normally do and hit enter. But then it just went to a white page, I tried again and the same thing happened. And it didn't fix itself win I hit refresh, eventually I had to hit back and then come back here, and then everything was fine.

     So like I said I don't know, but better safe than sorry I guess
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 15, 2010, 07:14:29 PM
It is better safe than sorry, and it is a bug. I noticed it this morning when I tried to moderate... we have no idea why it started happening, though it did start sometime over night.

When Boo gets home from work (well, after dinner) he is going to try and figure out what is causing the problem.
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Dewdrop on September 16, 2010, 11:46:49 AM
Okay, thanks Emerald!  ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 17, 2010, 10:11:03 PM
K, it looks like the white screen thing is mostly fixed. And I crossed off a few other bugs that where in that old list ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Dewdrop on September 21, 2010, 03:22:26 PM
Yeah I noticed the bug was gone!!! Thank you so much!!!   :D
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 22, 2010, 05:36:05 PM
No problem ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Dewdrop on September 23, 2010, 07:42:32 AM
Yeah, sorry to report again so soon, but I have another problem... the last few days I havn't been getting my daily emeralds. The last time I got them was September 19 I think it said. I went on vacation on the weekend so I wasn't able to log in then, so IDK if that would bother it. It might not even be a bug, is there something I havn't read?
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: NeonDragon on September 23, 2010, 03:54:27 PM
EM!!! BOO!!!!

I can't create new topics! When I hit the "New Topic" Button, it gives me this weird pop-up:

"The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."

I can post just fine, as you are reading. Any suggestions?
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Dewdrop on September 24, 2010, 09:11:31 AM
Yay! My daily emeralds are back! Thank you so much!!  ;D
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 25, 2010, 09:43:28 PM
I'm glad the emeralds are working again, sorry about that. It was another server bug.

Boo is working on that new topic bug right now. He isn't sure what is causing it, but I'm sure he will get to the bottom of it.
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: NeonDragon on September 26, 2010, 09:56:30 AM
Thankies, Em.
Tell Boo thanks too.
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 27, 2010, 01:57:38 PM
I will ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Dewdrop on September 29, 2010, 08:47:21 AM
It's no problem, really. I mean everyone has mistakes every now and then. Right? :D
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 29, 2010, 12:47:40 PM
Lots of bugs come up from changes we make to improve things, we expect them and watch for them. Coding involves many mistakes, since it is so hard to think of every possible senario and use of a game or something.

But in this case, it wasn't us. Websites are kind of like stores, people rent out hosting and then put up the site. (Like renting space for a store in the mall.) The people we "rent" from, made changes without telling us, and those changes broke a lot of things. We are still trying to fix it all :p
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Dewdrop on September 30, 2010, 08:22:48 AM
Oh I wasn't trying to blame you!!! I was just saying these thing happen...sorry if I offened anyone...   :(
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 30, 2010, 10:05:10 AM
lol, I wasn't offended. I am just very frustrated with our hosting. Bugs suck, but its worse when its things that Boo and I can't fix. I really don't like waiting around for other people ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: NeonDragon on September 30, 2010, 03:09:51 PM
Did you guys look into it?
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 30, 2010, 07:04:01 PM
Which thing? lol.

The only thing that should be broken right now is the contest viewer, Boo is working on that but it will take a bit to get it fixed.
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: NeonDragon on September 30, 2010, 07:46:20 PM
Holy cabbages never mind!
I can post topics again W00T! Thank you Em (again) and be sure to thank Boo lots too! (again)!
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on September 30, 2010, 08:30:48 PM
lol, no problem ;)
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: queenfinn on October 16, 2010, 02:30:16 PM
Everything i bought for modern makers is missing except the basic shapes i bought. none of the treasures i won were there either.  :( i had gone onto one of the makers to see the treasures i won, because on my hoard it doesnt show i won them, even though i had. i thought it might have just been that maker, but then i tried the fashion maker too, and nothing i had bought was showing up... :( plz fix this!
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on October 16, 2010, 11:41:08 PM
Ya, we know about that bug, lots and lots of people are having it. I'm trying to make it happen to me so that we can figure out what is causing it. What browser do you use? (Internet Explorer or Firefox?)

The pieces seem to reappear again eventually, so keep checking and we will continue trying to figure this out.
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: queenfinn on October 20, 2010, 12:28:51 PM
i use internet explorer
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: queenfinn on October 20, 2010, 12:31:25 PM
yay! nvrmind! its fixed!
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on November 07, 2010, 06:24:43 PM
Yep, and now so is the contest viewer ;)
Title: Awesome! :)
Post by: grey wolf on November 18, 2010, 08:18:54 AM
Thanks so much! LOL. :D :D
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Adoratia on December 28, 2010, 06:25:42 PM
Hi, Em and Boo! Merry Christmas :D!

I have two problems. When I want to log an error message appears, something about setting cookies. I can't connect, but if I enter later or the next day show up as connected, but not when I try. So now I'm always conected because is very uncomfortable  I can't connected in the moment when I want.

And the other problem is that I started a post on "Show of your creations" titled "Zodiac signs" that has more answers that I can't see if I enter how guest. I have two page of replies  but the second page appears like the first, not the answers that exist in reality, nor appear in the list generally total replies. Appear only six, and the replies are more. I've watched other post and doesn't happen. Why happen this?

Thanks.

Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on December 29, 2010, 06:42:04 AM
Hi Adoratia!

Many users are having the "cookie" error message. Boo is trying to figure out what is causing it. We will post and let everyone know when we figure that one out ;)

The other problem is caused by me being behind on moderating messages. Guests (and underage users) can't see posts until a moderator has approved them. I am very far behind on moderation at the moment. I will try to get it caught up as fast as I can.

Hope that helps ;)

Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Adoratia on December 29, 2010, 11:12:52 AM
Thanks, Em :)! I stay quiet. I always think are problems in my computer and I have no idea how to solve them  ???.
Title: Re: Emerald Activities Update to V4 - Known Bugs
Post by: Emerald on December 29, 2010, 04:56:02 PM
lol, well the first one is definitely a problem/bug... we just haven't managed to figure it out. It is always best to report bugs, since sometimes we really have no idea that something is wrong ;)