Emerald Activities Forums

Feedback => Bug Reports => Topic started by: Emerald on February 19, 2011, 09:08:42 PM

Title: Known Bugs - Feb 2011
Post by: Emerald on February 19, 2011, 09:08:42 PM
These are bugs that have recently been reported/seen:

1. Some images don't save correctly (the top part of the image will be fine, the rest will be black. The gallery thumbnails will also be missing/broken.) If this happens to you, always check your gallery in a new tab or window and make sure the image saved before you close the Magic Maker.

2. Sometimes you need to refresh to see the newest treasures in your hoard.

3. Images from the other users sometimes show up in member galleries. (Please let us know if this is still happening, Boo did a fix on this one.)

4. Users are being logged out for no apparent reason.

5. Error messages during log on. 'An Error Occurred. Please check your cookie settings!' You need to delete your cookies to get in. This seems to happen most often in Chrome.

A few people seem to be unable to log in at all. If you are one of those people, please e-mail me so that I can try and figure it out. (heather@emeraldactivities.com) You may be able to get on with the method below.

Quote
We haven't fixed it... but Boo managed to replicate it and this is how he got on the site:

There is a link in the error text, click that and it will take you back to the login screen but your user name will be filled out. Boo manage to log on with that page. Let us know if it works, and we keep trying to actually fix it ;)


6. A few people have trouble with their market pieces not loading. I think this may actually be caused by slower connections, we will try to come up with a solution. Refreshing may solve this problem.

7. If you have had 500 images in your gallery, you can no longer use the upload to gallery form. (It will say you still have 500 images even after some are deleted.)

8. Patterns do not work correctly on one of the blankets in the horse tack, and one of the blankets in the horse maker itself. There is also a broken dragon mouth in the classic dragon maker.

9. Topics don't say they have new replies until all those replies have been approved by a moderator. They also don't move to the top of the list until that is done.

Clearing your cache and cookies will help with several of these problems, so always give that a shot if you are having weird troubles ;)
Title: Re: Known Bugs - Feb 2011
Post by: UnicornCrazy on April 04, 2012, 12:00:33 PM
I was just about to report that new posts not showing one xD glad you already know
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on April 04, 2012, 07:20:50 PM
The one where they don't move up to the top of the list?
Title: Re: Known Bugs - Feb 2011
Post by: AllisiaTodd on April 05, 2012, 12:42:07 PM
I couldn't publish a Dress Up Maker after I had it all ready.  I hit publish, enetered my Game Name in, and hit enter.  After that, it showed a message saying, "An error occured."
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on April 05, 2012, 08:22:48 PM
Gah, that one has happened a few times but I don't know what is causing it. I do know that sometimes having special characters in the title can cause some problems though... Does the title have anything besides letters in it?
Title: Re: Known Bugs - Feb 2011
Post by: Thea-Mesa-Lypi on April 06, 2012, 08:01:56 PM
1. On the big circle stencil that was added, the patterns are off. They may be like that on others, but I don't know.
2.When you make a stencil (basic and fancy) transparent and save it as an asset, you can't pick it up afterwards.
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on April 06, 2012, 11:41:25 PM
I will try to fix the circle stencil one next time I have the chance, though if that one is off some of the others probably are too. (I normally try to test the patterns on each piece, but that was a big pack, lol).

I don't think we can fix that other bug for now though, I will mention it to Boo but I suspect that it will have to stay that way until the next version of the makers ;)
Title: Re: Known Bugs - Feb 2011
Post by: UnicornCrazy on April 07, 2012, 12:10:03 PM
yeah, the one where it doesn't move to the top of the list and stuff :)
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on April 07, 2012, 12:51:21 PM
Ya, that one is really annoying and hopefully we can figure out a way to fix it.
Title: Re: Known Bugs - Feb 2011
Post by: AllisiaTodd on May 04, 2012, 03:44:53 PM
I didn't have anything but letters.  I've tried it several times on both internet explorer and google chrome, neither of them worked.
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on May 04, 2012, 08:36:12 PM
K, I am going to try to  fix it so that you can test it and make sure it works. I can't publish it without a title though. Do you know what you want to call it?
Title: Re: Known Bugs - Feb 2011
Post by: AllisiaTodd on May 05, 2012, 05:52:14 AM
I was going to call it "Midnight Dance."
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on May 05, 2012, 12:05:45 PM
K, I opened up your dress up and the code for it was completely messed up. I don't know what caused the problem, but basically your images were still in the folder, but the positions and layers you had everything at were gone.The only way I could fix it was to completely rebuild it. I had to kind of guess at where you wanted things.

I have set the dress up to "waiting for approval" so that you can go in and test it. If you are ok with where I put stuff, then just let me know here and I will approve it. Otherwise, use the "edit" button and make your changes and then let me know it is safe to approve ;)
Title: Re: Known Bugs - Feb 2011
Post by: AllisiaTodd on May 05, 2012, 01:22:39 PM
I went to the Dress up Maker, but I can't even click on the dress up to do anything with it.  I'm pretty sure its not done because it would never save properly.
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on May 05, 2012, 04:02:29 PM
In never saved properly because the file was broken somehow, but I fixed it, finished it, saved it, and then published it for you. (It took me something like 3 hours, lol... I had to reposition all your assets. But I have already tested it and it seems ok.)

You can't click it in the dress up maker because it is "Waiting for approval". But if you go to this page http://www.emeraldactivities.com/dressups.php?user_id=7914 and click the text word "Test" that shows below the button. Then try it out.

Title: Re: Known Bugs - Feb 2011
Post by: AllisiaTodd on May 06, 2012, 12:32:51 PM
I re-edited it and saved it.
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on May 06, 2012, 02:01:37 PM
K, I approved it ;)
Title: Re: Known Bugs - Feb 2011
Post by: AllisiaTodd on May 06, 2012, 02:19:28 PM
Thanks!!
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on May 06, 2012, 04:36:10 PM
I'm glad we got it working for you :)
Title: Re: Known Bugs - Feb 2011
Post by: Shadow-Rush on December 25, 2012, 10:25:47 PM
when I was trying to go to the dragon maker, it was like part of the page was cut off and I wasn't even able to click the layering button. please message me about this when you have a chance! thanks  :'(
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on December 26, 2012, 12:42:08 AM
That sounds like you are "zoomed in" on the flash player by mistake.... try right clicking and selecting "show all" or "zoom out" from the menu.

Let me know if that works for you ;)
Title: Re: Known Bugs - Feb 2011
Post by: Shadow-Rush on December 26, 2012, 12:42:59 PM
this worked! thankies...  ;D
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on December 27, 2012, 01:27:41 PM
Sweet :)
Title: Re: Known Bugs - Feb 2011
Post by: sassykahn on February 24, 2013, 05:41:26 AM
my problem was stated here but now i have made a new thread about it
Title: Re: Known Bugs - Feb 2011
Post by: keithc83 on March 25, 2013, 10:36:14 AM
my gallarys taking ages to load i give after a while
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on April 05, 2013, 05:27:48 PM
I think there may be a problem with the rating system that is causing galleries to load slowly sometimes, Boo is going to look into it when he has a chance ;)
Title: Re: Known Bugs - Feb 2011
Post by: AllisiaTodd on April 07, 2013, 02:38:10 PM
I hate to bring this up again, but I'm having a problem with the Dress up Maker again.  I save the work I've done, but the next time I go into it, most of the stuff is gone...
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on April 07, 2013, 11:23:57 PM
Hmmm... I don't really know what could be causing that, though Boo suggested that you wait longer after hitting "save" as it is possible that his save script isn't don't saving.

How long has this been happening? And is it happening in more than one dress up?
Title: Re: Known Bugs - Feb 2011
Post by: PandoraTheDragon on November 16, 2013, 01:41:07 PM
Tic Tac Toe doesn't save my score like it said it would
Title: Re: Known Bugs - Feb 2011
Post by: Emerald on January 04, 2014, 11:36:02 AM
Ya, just figured that one out. Last night at about 1:00am (while we were trying to launch some new treasures) we realized that we had a very very very large bug and it has been that way for something like 2 years.

About 2 years ago, we had to switch servers because the galleries take up too much space and we ran out of room on the old one. When we did, it looks like it broke our "game" tracking and we never noticed.

That means that all the games people have played in the last 2 years, gave you emeralds but did not count towards our tracking of wins, scores, etc.... We are really really sorry about that :(

Boo fixed the tracking for Hangman and Patchword, but it will be a little more work to fix Tic-Tac-Toe because it is one of the old games. I think Boo might have to update it completely to get it working. I will make sure it is on his list ;)
Title: Re: Known Bugs - Feb 2011
Post by: PandoraTheDragon on January 04, 2014, 06:20:29 PM
Awesome! ^^
Title: Re: Known Bugs - Feb 2011
Post by: Brandy17 on February 02, 2016, 03:35:15 PM
1. When I try to play one of the dress up games that other users have made (the ones in Dress Ups) I always get a message that says 'Error #2046' and the chosen game will not load.

2. I have two Dress Ups games waiting approval but I'm unable to test them out to make sure everything is in the right place.